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Help

This page contains information to help you navigate when to seek jurisdiction assistance, adding users to your application, and technical issues.

Contact the jurisdiction when you need to:

  • Find or Add a Site Address Within MyBuildingPermit.com
  • Determine if Permit is Required
  • Request Refund
  • Update City Business License
  • Request Permit Changes
  • Remove an Applicant No Longer Associated with Permit
  • Inquire About Permit Fees

See instructions Delegates – Adding other users to your Applications on adding another MyBuildingPermit user to your Plan Review Application so they can:

  • Pay Invoices
  • View Dashboards
  • Upload Documents
  • Receive Application Emails

Click on the following link to submit your feedback on MyBuildingPermit: Product Feedback Form 

 

DISCLAIMER: Please be aware that this is our pilot feedback program to gather your product feedback requests.  You may not hear back from us immediately; however, we are actively reviewing and prioritizing your requests for inclusion in a future product release.

Support is available Monday-Friday, 7am-5pm PST. Contact the Support Desk at egovsupport@ecitygov.net or 425-452-4340.